Privacy Policy
Last Updated: April 2026
1. Introduction
Welcome to Peak & Tides Vacations (“we,” “our,” or “us”).
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and book a stay with us.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Billing address
- Payment information (processed securely via third-party providers)
- Guest details (such as number of guests, preferences, etc.)
Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited and time spent on our website
- Cookies and tracking technologies
3. How We Use Your Information
We use your information to:
- Process and manage bookings
- Communicate with you about your reservation
- Send check-in instructions and property details
- Provide customer support
- Improve our website and services
- Prevent fraud and ensure security
- Comply with legal obligations
We may also send occasional promotional or marketing emails. You may opt out of these communications at any time by following the unsubscribe link included in the email or contacting us directly.
Guests may also be required to review and sign a rental agreement as part of the booking process.
4. Sharing Your Information
We do not sell your personal information.
We may share your information with:
- Payment processors (such as Stripe) to securely process transactions
- Property management software (such as Hospitable) to manage reservations and guest communication
- Service providers (such as cleaning and maintenance teams) only as necessary to fulfill your stay
- Legal authorities if required to comply with applicable laws or regulations
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and usage
- Enhance user experience
We may use analytics tools such as Google Analytics to better understand how visitors interact with our website and to improve our services.
You can adjust your browser settings to refuse cookies; however, some parts of the website may not function properly if cookies are disabled.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites (such as Airbnb, VRBO, or local attractions).
We are not responsible for the privacy practices or content of those third-party sites.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your information
- Request deletion of your personal data
To exercise these rights, please contact us using the information below.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Peak & Tides Vacations
hello@peakandtides.com
https://peakandtidesvacations.com
Have questions about your stay? We’re happy to help.
